Consumer Protection Portal Application

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Kontak 157 is provided by Otoritas Jasa Keuangan (OJK) according to their authority on Undang - Undang Nomor 21 Tahun 2011 about OJK. OJK is committed to provide information and education to the public and consumers regarding products and services in the financial services sector. In addition, OJK also provides facilities for handling consumer complaints so that they can be followed up in accordance with applicable regulations. Kontak 157 OJK - APPK (Aplikasi Portal Perlindungan Konsumen) has 3 services:

1) Information Providing Service (Questions)

2) Information Receiving Service (Report)

3) Complaint Service